Privacy Policy - OpenTeQ Technologies

Effective Date: April 24th, 2025

At OpenTeQ Technologies ("OpenTeQ", "we", "our", or "us"), we are committed to protecting your personal data and ensuring transparency about how we collect, use, and safeguard it. This Privacy Policy describes our practices regarding the collection, use, and disclosure of personal information when you interact with our websites, applications, platforms, services, tools, or any other online or offline data processing activities where OpenTeQ acts as the data controller (or its local equivalent).

Please note that this Privacy Policy will be updated periodically to reflect changes in legal requirements, technology, or how we manage your personal information.

Scope of This Privacy Policy

Unless explicitly stated otherwise, this Privacy Policy applies to all OpenTeQ Technologies publicly accessible platforms, including:

• Websites and web applications
• Mobile apps and tools
• Services and digital platforms
• Client engagement portals
• Other data-driven technologies managed by OpenTeQ

This policy does not cover third-party services that may be linked through our platforms or the handling of data by external entities unless explicitly stated.

What This Privacy Policy Covers?

This policy provides you with a clear explanation of:

• What personal data we collect and why
• How we use and store your data
• The legal basis for processing your data
• Your rights regarding your data
• How you can access, update, or delete your information
• How we protect your data

How Does OpenTeQ Technologies Protect Your Personal Data?

At OpenTeQ Technologies, your privacy and the security of your personal data are of the utmost importance to us. We understand the value of trust and transparency, and we are committed to protecting your personal information in every interaction you have with us—whether through our digital platforms, services, or business operations.

We safeguard your data in compliance with applicable data protection laws and OpenTeQ's internal data privacy and security policies. We also implement appropriate technical and organizational measures to secure your information from:

• Unauthorized or unlawful access
• Accidental loss or destruction
• Alteration, disclosure, or misuse
• Damage due to technical or human error

What Personal Data Do We Collect and How Do We Process It?

OpenTeQ may collect personal information directly from you, automatically through our websites or applications, or from third parties. The types of personal data we collect include (but are not limited to):

• Full name, email address, phone number, and contact details
• Company information and job title (for business clients)
• IP addresses, device details, and browser information
• Usage data from interactions with our websites or services
• Resume/CV details if applying for job opportunities
• Feedback, survey responses, or support requests

We process this data for legitimate business purposes such as account creation, service delivery, technical support, marketing communications (with consent), recruitment, and analytics.

Why Do We Use Your Personal Data and On What Legal Basis?

Your data may be processed for the following purposes:

• To provide you with services and respond to inquiries
• To improve our platforms, applications, and user experiences
• To meet legal or regulatory obligations
• To send service-related and marketing communications (where allowed)
• To analyze and report on website traffic and usage behavior

The legal bases include your consent, contractual necessity, legitimate interests, and compliance with legal obligations.

OpenTeQ collects personal data at its websites in two ways: (1) directly (for example, when you provide personal data to sign up for a newsletter or register to comment on a forum website); and (2) indirectly (for example, through our website's technology).

We may collect and process the following personal data:

Personal data that you provide by filling in forms on our website. This includes registering to use the website, subscribing to services, newsletters and alerts, registering for a conference or requesting a white paper or further information. Pages that collect this type of personal data may provide further information as to why your personal data are needed and how it will be used. It is completely up to you whether you want to provide it.

If you contact us, we may keep a record of that correspondence.

We may ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

Any postings, comments or other content that you upload or post to OpenTeQ website.

Our website or mobile applications can collect personal information about your computer or your mobile device, including (where available) your IP address, operating system, type of device, device identification number, mobile operating system and browser type, for system administration, to filter traffic, to look up user domains and to report on statistics.

Details of your visits to our website, the pages you view and resources you access or download, including but not limited to, traffic data, location data, weblogs and other communication data. Please see the Cookies section for more information.

Do we include (links to) websites and programs of third parties?

Our websites may include:

Links to and from the sites of our partner networks, advertisers and affiliates. Certain programs (widgets and apps) of third parties. Where this is the case, note that such third parties may process your personal data collected through such programs for their own purposes.

We do not accept any responsibility or liability for such third parties' sites or programs. Please check such third parties' terms of use and privacy statements before using and providing any information to such third parties' sites and programs.

How do we use personal data that we collect from our websites?

We use personal data for the purposes described in the section "For which purposes and on which legal basis do we use your personal data?" above, as well as to provide you with information you request, process online job applications, and for other purposes which we would describe to you at the point where it is collected. For example:

Links to and from the sites of our partner networks, advertisers and affiliates.

Certain programs (widgets and apps) of third parties. Where this is the case, note that such third parties may process your personal data collected through such programs for their own purposes.

We analyze your IP and browser information to determine what is most effective about our website, to help us identify ways to improve it and make it more effective. Please see the Cookies section below for more information.

Do We Share Your Personal Data with Third Parties?

We do not sell your personal data. However, we may share it with trusted third parties, such as:

• Service providers (hosting, analytics, CRM, etc.)
• Business partners or affiliates
• Regulatory authorities or legal entities (where required by law)

All third parties are contractually obligated to safeguard your data in accordance with our standards and legal requirements.

How Does OpenTeQ Handle Sensitive Data?

OpenTeQ does not typically collect sensitive personal data unless explicitly necessary (e.g., for recruitment or legal compliance), and only with your explicit consent or as permitted by law.

Sensitive data may include information such as racial or ethnic origin, health-related data, or government-issued identifiers.

How Do We Protect Your Data (Data Security)?

We implement a range of security measures to protect your personal data, including:

• End-to-end encryption
• Multi-factor authentication
• Secure servers and firewalls
• Access control policies and staff training
• Regular audits and data protection assessments

Where Do We Process Your Personal Data for Marketing

Your data may be processed within the United States, India, or other jurisdictions where OpenTeQ or its affiliates operate. In all cases, we ensure an adequate level of data protection, including data transfer agreements where required under international law (e.g., Standard Contractual Clauses for EU data subjects).

In addition to the information set out above, the following sections describe how we use personal data for marketing purposes:

• What are the sources of marketing data?
• Do we send targeted e-mails?
• Do we send push notifications?
• Do we maintain Customer Relationship Management (CRM) databases?
• Do we combine and analyze personal data?
• Do we share personal data with third parties?
• What are your rights regarding marketing communications?
• What are the sources of marketing data?

The bulk of the personal data we collect and use for marketing purposes relates to individual employees of our clients and other companies with which we have an existing business relationship. We may also obtain contact information from public sources, including content made public at social media websites, to make an initial contact with a relevant individual at a client or other company.

Do we send targeted e-mails?

We send commercial e-mail to individuals at our client or other companies with whom we want to develop or maintain a business relationship in accordance with applicable marketing laws. Our targeted e-mail messages typically include web beacons, cookies, and similar technologies that allow us to know whether you open, read, or delete the message, and links you may click. When you click a link in a marketing e-mail you receive from OpenTeQ, we will also use a cookie to log what pages you view and what content you download from our websites, even if you are not registered at or signed into our site. Targeted e-mails from OpenTeQ may include additional data privacy information, as required by applicable laws.

Do we send push notifications?

If you use our mobile applications, you may receive notifications such as notifications of industry topics you selected to follow within the mobile app or live events information. With your consent provided through the app permissions/settings, we may send push notifications or alerts to your mobile device even when you are not logged in. At any time, you can manage your push notification preferences or deactivate these notifications by turning off the notification settings in the mobile app or in the device settings/app permissions of your mobile device.

Do we maintain Customer Relationship Management (CRM) databases?

Like most companies, OpenTeQ uses customer relationship management (CRM) database technology to manage and track our marketing efforts. Our CRM databases include personal data belonging to individuals at our client and other companies with whom we already have a business relationship or want to develop one. The personal data used for these purposes includes relevant business information, such as: contact data, publicly available information (e.g. board membership, published articles, press releases, your public posts on social media sites if relevant for business purpose), your responses to targeted e-mail (including web activity following links from our e-mails), website activity of registered users of our website, and other business information included by OpenTeQ professionals based on their personal interactions with you.

Do we combine and analyze personal data?

We may combine data from publicly available sources, and from our different e-mail, website, and personal interactions with you — this includes information collected across our different websites such as our careers and corporate sites and information collected when you sign-up or log on to our sites or connect to our sites using your social media credentials (such as LinkedIn and Xing). We combine this data to better assess your experience with OpenTeQ and to perform the other activities described throughout our privacy policy.

How Long Do We Retain Your Personal Data?

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• The duration of our business relationship with you
• Compliance with legal or regulatory obligations
• The defense of legal claims or audits

Once retention is no longer required, data is securely deleted or anonymized.

Your Rights Regarding Your Personal Data

You have the following rights under applicable data privacy laws:

• Access: Request a copy of your personal data
• Rectification: Correct incomplete or inaccurate data
• Erasure: Request deletion of your data (under certain conditions)
• Restriction: Limit processing of your data
• Objection: Object to certain uses (e.g., marketing)
• Portability: Receive your data in a structured format
• Withdraw Consent: Where processing is based on your consent

To exercise any of your rights, please contact us at: info@openteqgroup.com